Privacy Policy
Last updated: January 2025
Raber HVAC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and address when you contact us or request service.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
- Communications: Records of your correspondence with us, including emails, phone calls, and form submissions.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Schedule and confirm service appointments
- Send you service reminders and follow-up communications
- Respond to your comments, questions, and requests
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With your consent
- To service providers who assist in our operations
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, please contact us at office@raberhvac.com.