Privacy Policy for Raber HVAC
Effective Date: 25 November 2024
At Raber HVAC, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, visit our website, or otherwise interact with us. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide:
• Name
• Address
• Phone number
• Email address
• Payment information
• Details about your HVAC needs or preferences
b. Information Automatically Collected:
• IP address
• Device information
• Browser type
• Pages visited on our website
• Time spent on the website
c. Information from Third Parties:
We may receive additional information from third-party providers, such as credit checks when financing is involved.
2. How We Use Your Information
We use your information to:
• Provide and manage HVAC services
• Process payments and financing
• Respond to your inquiries and customer service requests
• Send appointment reminders, updates, and promotional materials (you can opt out anytime)
• Improve our website and services
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
• Service providers and contractors who assist in delivering our services
• Payment processors and financing institutions
• Legal or regulatory authorities, if required by law
• Other parties with your explicit consent
4. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights:
• Access the personal data we hold about you
• Request corrections to your information
• Request deletion of your data (subject to legal or contractual obligations)
• Opt-out of marketing communications
To exercise these rights, contact us at [Insert Contact Email or Phone Number].
5. Cookies and Tracking Technologies
Our website uses cookies to improve functionality, analyze website usage, and provide a better user experience. By continuing to use our website, you consent to our use of cookies. You can adjust your cookie preferences in your browser settings.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online system is entirely secure. Please take steps to protect your own data, such as safeguarding passwords.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children. If we learn we have collected information from a child under 13, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Raber HVAC
14900 Edgwater Dr, Lakewood, Ohio, 44107
Phone: (216) 859-0308
Email: raberhvac@gmail.com